Quality Assurance at Seva Medical Equipment
At Seva Medical Equipments, we hold ourselves to the highest standards of service excellence. Our commitment to quality assurance is deeply rooted in our mission statement, driving us to ensure that every product and service we deliver meets or exceeds industry standards.
Key Principles:
In line with our mission statement, we are dedicated to delivering the highest level of service excellence to our customers.
We have developed comprehensive quality assurance guidelines, procedures, and processes to uphold the highest standards across our operations. These guidelines encompass the entire cycle from warehousing to receipt, dispatch, traceability, and recall.
Standard Operating Procedures (SOPs):
This procedure outlines the system to be followed for the warehousing of products stored and sold from Seva Medical Equipment Pvt. Ltd. premises. It ensures that products are stored and dispatched in a controlled manner, adhering to Good Distribution Practice requirements.
This procedure details the system to be followed when products are received at Seva Medical Equipment Pvt. Ltd. Warehouse for storage from a carrier. It ensures that products are received undamaged and in prime condition for distribution.
This procedure outlines the system to be followed when products are dispatched from dealers to the customer. It ensures that products are dispatched in a controlled manner, meeting the requirements of Good Distribution Practice.
This procedure establishes the system to track products in the warehouse and initiate recalls from customer locations if necessary. It ensures swift and effective recall processes in accordance with industry standards.